Privacy Policy

IoT Experts ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information you provide. When you contact us or request information about our services through a form, we collect:

• Full name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Your preferred contact method and message / project details

Technical and usage data collected automatically. To help us understand, secure, and respond to enquiries, our contact forms and hosting infrastructure also record:

• Your IP address and approximate geographic location (country, region, city), derived at our network edge by Cloudflare
• Device, browser, and operating-system information (from your browser's user agent)
• The page you submitted from, the referring website, any originating search query, and marketing campaign parameters (UTM source / medium / campaign)
• The date and time of your submission

We collect this technical data on the legal basis of our legitimate interest in preventing spam and abuse, understanding the context of enquiries, and improving our services. Submitting a form (after agreeing to this policy) also constitutes your consent to this processing.

We use your personal information exclusively for the following purposes:

• To respond to your inquiries and provide information about our services
• To contact you directly regarding your project requirements
• To provide customer support and consultation services
• To send you relevant updates about our services (only if you opt-in)

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to provide our services.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw your consent to data processing at any time
• Object to processing of your personal information

To exercise any of these rights, please contact us using the information provided on our Contact page.

We rely on a small number of trusted service providers (processors) to operate this website and handle enquiries. They process data only on our behalf:

• Cloudflare, Inc. — hosting and content delivery for this site, cookieless privacy analytics, and bot / spam protection (Cloudflare Turnstile) on our forms. Cloudflare processes your IP address and request data at its network edge.
• Mailgun (Sinch) — delivers contact-form submissions to our team by email. We use Mailgun's EU infrastructure to keep processing within the EU where possible.

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We use Cloudflare Web Analytics, which is privacy-first and does not use cookies or track you across other websites. Our site stores a small amount of information in your browser's local storage to remember your theme and text-size preferences; this is not used for tracking. Cloudflare Turnstile may set a token to verify that form submissions are not automated. You can control cookies and site data through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact page.